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Jumpin Joey

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Jumpin Joey


Company Overview:

Jumpin’ Joey Moonwalk Rental is Chicago’s leading Party Rental Company. We specialize in giving you excellent service, quality products, being prompt and professional, with prices that are within your budget. Operated out of Park Ridge, IL we deliver fun to Chicago and surrounding suburbs and offer a large inventory to choose from. Moonwalks, Combos, Interactives, Obstacle Courses, Fun Food Concessions, Carnival Games, Water Fun, Dunk Tank and more. Call us today for best selection and make sure to look for our Special Package Deals and Promotions that will help you save.




Phone (847)970-0522
Email partyinfo@jumpinjoey.net
Website Jumpin Joey
Rental Products Moonwalk Rentals  Waterslide Rentals  Obstacle Course Rentals  Interactive and Sports Rentals  Dunk Tank Rentals  Concession Rentals Popcorn Snocone Margarita Cotton Candy  Table and Chair Rentals  Tent Rentals
Delivery Area Addison Arlington Heights Bensenville Berwyn Broadview Brookfield Buffalo Grove Chicago Deerfield Des Plaines Elk Grove Village Elmhurst Elmwood Park Evanston Franklin Park Glencoe Glenview Golf Harwood Heights Highland Park Kenilworth Lincolnwood Lombard Melrose Park Morton Grove Mount Prospect Niles Northbrook Northfield Northlake Oak Park Palatine Park Ridge Prospect Heights Rolling Meadows Schaumburg Schiller Park Skokie Westchester Wheeling Wilmette Winnetka Villa Park
Jumpin’ Joey Moonwalk Rental is Chicago’s leading Party Rental Company. We specialize in giving you excellent service, quality products, being prompt and professional, with prices that are within your budget. Operated out of Park Ridge, IL we deliver fun to Chicago and surrounding suburbs and offer a large inventory to choose from. Moonwalks, Combos, Interactives, Obstacle Courses, Fun Food Concessions, Carnival Games, Water Fun, Dunk Tank and more. Call us today for best selection and make sure to look for our Special Package Deals and Promotions that will help you save.
How safe is it to rent a moonwalk?
Please refer to all of the instructions and guidelines listed on your rental contract and on the unit itself. It is important that all users follow the rules listed on the contract and the unit. Our inflatables are all safety-rated and exceed industry safety standards. This means that they are built with safety in mind, using the latest in high-security designs and fire retardant materials.
How many people will your moonwalks hold?
The maximum number of riders of each group that should play in the unit at one time are:

Unit
Children up to 8
Children 9-12
Teens
Adults

15x15 moonwalk
8-10*
6-7*
4-5*
4*

13x13 moonwalk
8*
5-6*
3-4*
3*

15x18 combo
10*
6-8*
4-5*
4*

18' Slide
1*
1*
1*
1*
*These numbers are only a guideline. Please refer to the actual moonwalk for the specific number of riders allowed at one time.

Do you charge for set-up and/or delivery?
There is never a charge for delivery and set-up within our local service area. Outside this area, there is a minimum surcharge. A two mile radius from Park Ridge is considered our local service area.
Do you require a deposit?
Yes, we do require a deposit, depending on the amount of equipment rented. Deposits are typically 25% of your total rental cost, but do vary based on amount of equipment rented. A credit card is required for the deposit.
What if I need to cancel my reservation?
You may cancel your reservation 10 days prior to your event. After that time frame, your deposit is non-refundable, unless it is due to weather. Cancellations within 72 hours of your event will be charged the full amount of the rental.
What is your policy if there is inclement weather?
Bouncers cannot be used if there are winds of 20 mph or more, and cannot be used in the rain. It would not be safe for your children. If the weather looks like it will be unsafe prior to delivery, we will call you and discuss whether we should cancel the rental and reschedule your event. If we set up the unit, and the weather later turns inclement (rain or higher winds), we will pick up the unit according to schedule. However, in this event, no refund will be given.
Are your units clean?
All of our inflatables and equipment are cleaned, disinfected and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products.
Do I need to clean the moonwalk when the party is over?
You, the customer, will need to inspect the moonwalk to make sure that there will only be a reasonable amount of cleaning done by our staff. Candy wrappers, balloons, balls, cake are just some of the items found in units which will result in a cleaning fee of $25 and up.
How much space do I need?
We need a minimum of 2' of clearance on all sides of the inflatable. A 17'x17' area is required for 13'x13' moonwalks, 17'x22' for most combo units, and 32'x15' for most slides. The area should be flat, free of debris, rocks, and trees. If you have an in-ground sprinkler system, please make sure the timer is not set to go on. We can set up on grass, pavement, or indoors.
How strictly do you keep your schedule?
We pride ourselves on our punctuality. We will always deliver our units on time or early.
How do I go about reserving an inflatable?
You can call us at 847-970-0522 or you can e-mail us at jumpinjoey.net.
Do I have to rent for the entire day or can I rent for shorter/longer periods of time?
Our standard rates are for 6-hour rentals. However, we are flexible and can allow you to keep the unit for longer if needed. We can, if the need arises, allow you to keep the unit overnight for an additional charge. Please contact us for additional information.
When/How do I pay?
All payments are due and expected at time of delivery. We will deduct your initial deposit from the total. We take cash, money orders, certified checks, company checks, Visa, MasterCard, or Discover. There will be a $35 returned check fee on all returned checks, NO EXCEPTIONS! You may also pay via PayPal, however, your payment will need to be paid, in full, 24 hours prior to delivery. You can pay by credit card by giving us a call.
Do you offer a discount for renting multiple units?
Yes, we offer $50 off of each additional inflatable you rent. Add have special packages available.
Will the Moonwalks harm my lawn?
We cannot guarantee that the Moonwalks will not affect your lawn. In most cases, it will only temporarily flatten the grass, which should recover in a few days.
Does Jumpin’ Joey have insurance?
Yes. We carry a general liability insurance policy. Please note that all individuals and/or companies that rent from Jumpin’ Joey are required to sign a rental agreement prior to setting up the equipment. We cannot set up the inflatables until the rental agreement has been signed.
What type of power is required for an inflatable?
The inflatable should be within 100ft. of a 110v outlet. We will supply the power cord, but we do ask that nothing else be plugged into the outlet being used.
Can I have an inflatable at a park or forest preserve?
You must contact the park/forest preserve, in advance, to let them know that you would like to have an inflatable present. Many parks/forest preserves require a permit to have an inflatable set up and can take as many as 10 days to process. If a 110v outlet is not available, such as at a park, we can provide a power generator for an additional charge.
Who is responsible for underground utilities?
Our units are staked into the ground for stability and safety. Therefore, the renter is responsible for having all utilities located prior to their party. We recommend you call Julie (800) 892-0123 3-4 days in advance. This service is free.
What should we do to get ready for our moonwalk rental?
The first thing we like to tell people is….."Measure." Make sure you know where you want your moonwalk rental, and make sure there is enough room. Also, make sure your outside plug is working. That means….plug something in and tests it! We need electricity within 100 feet minimum. The second thing is, mow your lawn the day before, not the same day or the morning of set up. It will help keep the moonwalk clean for your kids' enjoyment. Also, if you have a dog, please clean the yard of any waste before we come. It will help to keep odors away while your kids are jumping, and will prevent any soiling of our unit(s). If you have a waterslide rental, don't water your lawn for a few days before your party. Waterslides use a lot of water, and if your grass needs it, it will absorb it a lot better if it is dry.
What are your safety rules/regulations?
1. Always have adult supervision at ALL times, when children are in or around the unit.
2. Children must remove their shoes prior to entering the unit.
3. Keep the number of children in the unit at or below the number indicated in the rental agreement.
4. No horseplay or flips.
5. Absolutely NO gum, food, drinks, candy or silly string in the unit. These items, especially silly string, are very harmful to the vinyl. Violation of this rule can result in additional charges for cleaning.
6. Keep smaller children out of the unit when older children are jumping. Allow a separate time for just the small children to participate and enjoy the fun.
7. Do not move the unit from the set up location for any reason.
8. Do not use near water or when fireworks are being used or will be used.
9. Have FUN!
Yes. We are able to add the company/organization to our policy as being additionally insured. There is an extra $50 charge for this. Please contact us for details
If winds exceed 20 m.p.h. deflate the moonwalk unit it is safe.
Is it alright to tip the delivery person?
Absolutely! These guys work hard spending their weekends setting up and taking down the equipment. If the delivery person does a good job, let him know. Tips range from $5.00 on, depending on equipment and difficulty of setup.